1. Shipping Coverage

We deliver across India through our logistics and courier partners. Serviceability for your location can be confirmed by entering your delivery pincode on the Site or at checkout. Some remote or restricted pincodes may have limited service or longer timelines.

2. Order Processing

Orders are typically processed and dispatched within 3-5 business days of payment confirmation, excluding weekends and public holidays. Processing may take longer for special-order or made-to-fit items, during sale periods, or where stock is sourced from a brand partner. You will receive an order confirmation by email or SMS, and tracking details once your order ships.

3. Delivery Timelines

Actual delivery times depend on your location, the courier, Product availability, and factors outside our control. Estimates are calculated from the date of dispatch, not the date of order.

4. Shipping Charges

Shipping charges, where applicable, are calculated based on order value, weight, dimensions, and destination, and are shown at checkout before you confirm payment. We may offer free shipping above a stated order value or as part of promotions; the applicable terms will be displayed at the time.

5. Tracking Your Order

Once your order is dispatched, we will share a tracking number and a link to monitor your shipment. If you do not receive tracking details within a reasonable time after dispatch, please contact us using the details below.

6. Delivery, Title & Risk

Please ensure someone is available at the delivery address to receive the shipment. Title and risk of loss in the Products pass to you once the Products are handed over to the courier for delivery to your address.

• Inspect the package on delivery. If the outer packaging is visibly damaged, open, or tampered with, refuse the delivery or note it with the courier and contact us immediately;
• Report any transit damage, shortage, or incorrect item within 24 hours of delivery, with photographs, so we can resolve it quickly (see our Refund & Return Policy).

7. Delays & Failed Deliveries

Delays may occur due to courier issues, incorrect or incomplete address details, recipient unavailability, force majeure events, or regulatory checks. If a delivery fails due to an incorrect address or repeated unavailability, the shipment may be returned to us; re-shipping may attract additional charges. Please ensure your delivery details are accurate and complete at checkout.

8. Multiple Shipments

Where an order contains items with different availability or sourced from different brand partners, we may ship them separately. You will not be charged extra for split shipments unless stated at checkout.

9. International Shipping

We currently ship within India only. We do not offer international shipping at this time.